from ISITE Design
From Bow & Drape to Warby Parker, it’s clear that creating delight is an exciting opportunity for brands looking to differentiate in the customized product space. One Boston-based company is looking to change the game by providing customization itself as a service; rather than selling one type of item, CustomMade empowers makers and seekers of
CX practitioner Annette Franz Gleneicki shares four tools and documents needed to define your brand’s customer experience to delight customers.
Most conference sites are pretty matter-of-fact: agenda, speakers, registration -- the usual roundup of pertinent information. But the Design Week Portland site is not your…
Save the date for October 7-8, 2013! Check out the Conference page for details and updates.
According to Forrester, we’re now in the Age of the Customer (having, over the past century, previously gone through the Ages of Manufacturing, Distribution and…
Deemed the “Build-a-Bear of clothing”, Bow & Drape is revolutionizing the bespoke shopping experience for the digital age. Solving the age-old “If only” problem (“if…
It seems the NCAA considered everything this year in their digital playbook, including a Boss-proofing feature on their website.
A developer by day and cat drawing guy by night, Steve Gadlin won the hearts of the crowd at Delight 2012 as the celebrity emcee…
When you ask most people how they feel about their banker, a blank stare or a frown are most likely what you’ll get in return.…
It’s obvious Ellie is disrupting the industry, with a unique model and strong backing, but are they setting a new standard for lifestyle brands?
Four days ago I grudgingly peeled myself out of bed at the crack of dawn for an early flight to Atlanta. I piloted myself through…
“Picasso had a saying, ‘Good artists copy; great artists steal.’ And we have always been shameless about stealing great ideas.” – Steve Jobs The other…
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