from Connective DX
Consumer adoption of virtual reality (VR) may just be getting started, but by offering new ways to share stories and connect with users, this nascent technology is already having a big impact. Top players shipped nearly 100 million VR and augmented reality (AR) systems in 2016.1 Worldwide, experts expect the market to exceed $100 billion […]
Design Week Portland has become a citywide clarion call for the design community to come together, celebrate our collective creativity, and re-engage on the hard…
We’re always looking to expand our bookshelf and podcast list so when we interviewed our Delight 2016 speakers last summer we asked them for recommendations. Specifically,…
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We all believe in creating fantastic experiences grounded in customer needs. But let’s face it—not all companies or leaders start from the same place. Our…
Marketers, executives and agencies across the world are busy crafting strategies that revolve around delighting their customers. Yet, brands still struggle to deliver on the…
We are truly at the frontier of a new, hyper-connected future, and MIT Media Lab’s David Rose is our guide. In this mind-opening talk he…
Software gives marketers a greatly expanded creative palette to design memorable customer experience masterpieces — and the leverage to reach a much broader and more…
Despite the prevalent mythology of the lone creative genius, many of the most innovative contributions spring from the creative chemistry of a group and the…
When we think about play, we often imagine a child’s world of toys and games, but who says that play has to be confined to…
For many technology companies the product they provide their customers takes form in off-line experiences through an on-line platform. At Airbnb, our host community relies…
We can’t always predict who will use our products, or what emotional state they’ll be in when they do. But we have the power—and the…
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