About the event

Delight brings together hundreds of design, business and technology leaders who are passionate about delivering exceptional customer experiences. For five years, Delight has fostered an intimate forum that introduces big ideas, encourages interactive discussions, and builds lasting connections. Teams leave with renewed inspiration to change the way their organizations work—and create experiences that people love.

Maybe next year you’ll be one of them! Subscribe to our bi-weekly for exclusive conference updates and stay connected year-round.

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Event Crowd Amber Golden Suzanne Pellican Jenny & Lakshmi Colin Event Workshop Closeup Event Party

2016 speakers

  • David Rose
    David Rose

    Keynote: Connectivity, Design & the Internet of Things

    Full bio »
    MIT Media Lab
  • Evelyn Huang
    Evelyn Huang

    Keynote: Design as Change

    Full bio »
    Capital One
  • Sara Wachter-Boettcher
    Sara Wachter-Boettcher

    Keynote: Design for Real Life

    Full bio »
    Author, Design for Real Life
  • Jenny Arden
    Jenny Arden

    Building Belonging

    Full bio »
    Airbnb
  • Scott Brinker
    Scott Brinker

    Hacking Marketing: The Amazing Convergence of Marketing & Software

    Full bio »
    Chief Martec
  • Nondini Naqui
    Nondini Naqui

    Opening the Conversation Around a Taboo Topic: Money

    Full bio »
    Society of Grownups
  • Maggie Lang
    Maggie Lang

    Delight Is Not a Campaign

    Full bio »
    Kimpton Hotels
  • Tom Bennett
    Tom Bennett

    Research for Delight: Empathy & Vulnerability

    Full bio »
    Connective DX
  • Jasmine Probst
    Jasmine Probst

    Designing for Difficult Experiences: Showing Compassion in Sensitive Situations

    Full bio »
    Facebook
  • Michelle Lee
    Michelle Lee

    Bringing Play Beyond Toys & Games

    Full bio »
    IDEO
  • Jessie Shternshus
    Jessie Shternshus

    Amplifying Creative Collaboration

    Full bio »
    The Improv Effect
  • Rob Anderson
    Rob Anderson

    Target: Uniting Digital & Physical in the Name of Love

    Full bio »
    Target
  • Maya Page
    Maya Page

    Target: Uniting Digital & Physical in the Name of Love

    Full bio »
    Target
  • Denise Jacobs
    Denise Jacobs

    Amplifying Creative Collaboration

    Full bio »
    The Creative Dose
  • Dave Wieneke
    Dave Wieneke

    Emcee

    Full bio »
    Connective DX
  • Matt Streng
    Matt Streng

    Mercy Corps: Stories from the Field

    Full bio »
    Mercy Corps
  • Matt Templeton
    Matt Templeton

    Radical Collaboration in Healthcare

    Full bio »
    Blue Cross Blue Shield of Massachusetts
  • Dylan Boyd
    Dylan Boyd

    WeWork at Custom House

    Full bio »
    R/GA Ventures
  • Paul O’Connor
    Paul O’Connor

    Ziba Design: The Inclusion Revolution: Designing for Gen Z

    Full bio »
    Ziba Design
  • Sara Fritsch
    Sara Fritsch

    Not for Sale: The Art & Impact of Authenticity

    Full bio »
    Schoolhouse Electric & Supply Co.
  • Jill Nelson
    Jill Nelson

    Ruby Receptionists: Practice WOWism!

    Full bio »
    Ruby Receptionists
  • Michael Powell
    Michael Powell

    Powell’s Books: How a Beloved Brand Weathers Change & Disruption

    Full bio »
    Powell's Books
  • Andrew Hogan
    Andrew Hogan

    How Digital CX Improvement Drives Revenue Growth

    Full bio »
    Forrester Research
  • Gary Hirsch
    Gary Hirsch

    Seeing Your Audience

    Full bio »
    On Your Feet
  • Deane Barker
    Deane Barker

    Powell’s Books: How a Beloved Brand Weathers Change & Disruption

    Full bio »
    Blend Interactive
  • Jim Stephens
    Jim Stephens

    Umpqua Bank: Bank Like You Live

    Full bio »
    Umpqua Bank
  • Jeff Wishnie
    Jeff Wishnie

    Mercy Corps: Stories from the Field

    Full bio »
    Digital Impact Alliance
  • Dr. Eric Fombonne
    Dr. Eric Fombonne

    OHSU: We are Torchbearers

    Full bio »
    OHSU
  • Kimberly Ovitt
    Kimberly Ovitt

    OHSU: We are Torchbearers

    Full bio »
    OHSU
  • Lisa Williams
    Lisa Williams

    OHSU: We Are Torchbearers

    Full bio »
    OHSU
  • Cory Dolich
    Cory Dolich

    Portland Timbers: Teams That Are Loved, Win

    Full bio »
    Portland Timbers
  • Alicia Popoff
    Alicia Popoff

    Radical Collaboration in Healthcare

    Full bio »
    Kaiser Permanente
  • Peter Loach
    Peter Loach

    Mercy Corps: Stories from the Field

    Full bio »
    Community Strengthening Project
  • Jade Frank
    Jade Frank

    Mercy Corps: Stories from the Field

    Full bio »
    Context Partners
  • Ella Behnoud
    Ella Behnoud

    Umpqua Bank: Bank Like You LIve

    Full bio »
    Umpqua Bank
  • Nicole Stein
    Nicole Stein

    Umpqua Bank: Bank Like You Live

    Full bio »
    Umpqua Bank
  • Ed Bennett
    Ed Bennett

    Radical Collaboration in Healthcare

    Full bio »
    Healthcare Strategist

Thanks to our partners!

The Delight Conference could not happen without the support of our event partners. From awesome keynotes and community field trips to parties and fun extras, our partnership opportunities offer a chance to connect with the Delight community through unique and memorable experiences. Interested in joining the movement? Download our partnership packet. Or, email info@delight.us for more information.

Signature Partners
  • Thunderhead logo
  • Sitecore logo
  • InVision logo
Experience Partners
  • Adobe logo
  • Buffer logo
  • On Your Feet logo
Field Trip Partners
  • Portland Timbers logo
  • Powells logo
  • Target logo
  • OHSU logo
  • Mercy Corp
  • wework logo
  • Ruby Receptionists logo
  • Ziba Design logo
  • Umpqua Bank logo
In-Kind and Community Partners