Save now with early bird prices »
- September 26–28, 2016
- Portland Art Museum
1119 SW Park Ave.
2016 confirmed speakers
Keynote: Connectivity, Design & the Internet of ThingsFull Bio »
David Rose MIT Media Lab
David Rose is an award-winning entrepreneur, author, and instructor at the MIT Media Lab. His new book, Enchanted Objects, focuses on the future of the internet of things, and how these technologies will impact the ways we live and work. David is the CEO at Ditto Labs, an image-recognition software platform that scours social media photos to find brands and products. He also founded Vitality, which reinvented medication packaging, and Ambient Devices, which pioneered glanceable technology: embedding internet information in everyday objects. His work has been featured at the MoMA, covered in The New York Times, WIRED, and The Economist, and parodied on the Colbert Report.
Keynote: Design as ChangeFull Bio »
Evelyn Huang Capital One
Evelyn Huang catalyzes organizational change by bringing human-centered design into the DNA of business and creativity into the heart of company culture. Her team engages in strategic projects across organizations, connecting the dots to create experiences customers love, designing scalable learning experiences to empower all employees to use design thinking mindsets in daily work. After beginning her career in private equity and later running a microfinance nonprofit program for immigrants and refugees, she now brings a hybrid approach to Change Banking for Good at Capital One. “Creativity and analytics go hand in hand,” she says. “Let’s work to bring them together.”
Keynote: Design for Real LifeFull Bio »
Sara Wachter-Boettcher Author, Design for Real Life
Sara Wachter-Boettcher (pronounced Wahk-ter-Bett-cher) is a consultant, author and editor focused on bringing compassion to content strategy and design. Her company provides strategic consulting and training to in-house teams for large financial services, software, and pharmaceutical companies, as well as a range of nonprofit associations and institutes. Her clients include The Bill & Melinda Gates Foundation, Home Depot, Trek Bicycle and Harvard. Until starting her own consultancy in 2011, Sara directed the content strategy practice and served on the senior management team at Off Madison Ave. Sara is also the author of two books, including Content Everywhere and Design for Real Life.
Hacking Marketing: The Amazing Convergence of Marketing & SoftwareFull Bio »
Scott Brinker Chief Martec
You really can’t talk about marketing technology without mentioning Scott Brinker, aka “Chief MarTec.” Editor of ChiefMarTec.com, chair of the hugely successful MarTech Conference, and creator of the Marketing Technology Landscape infographic, not to mention co-founder and CTO of Ion Interactive and author of the newly released book Hacking Marketing, Scott leads industry thinking on the evolving role of technology in marketing and brings a much-needed technologist’s perspective to discussions about digital customer experience. Scott is an entrepreneurial executive with broad experience at the intersection of technology and marketing, and he’s passionate about building agile, high-performance teams to bring to market imaginative products and services.
Opening the Conversation Around a Taboo Topic: MoneyFull Bio »
Nondini Naqui Society of Grownups
Nondini Naqui is an accomplished change agent who has worked within both large and small organizations to drive disruptive product and service innovation. Her experience within different industries ranges from financial services to nonprofits, including a start-up in Addis Ababa, Ethiopia. Passionate about brand building and creating exceptional experiences within digital and physical spaces, Nondini says she took the road less-traveled to get to the financial realm, studying anthropology, Spanish, and business. After a tenure in consumer banking, she now serves as president and CEO of Society of Grownups. “It’s exciting to realize how much we can help people reach their goals by taking the time to meet them where they are,” she says.
Delight Is Not a CampaignFull Bio »
Maggie Lang Kimpton Hotels
Maggie Lang is a leader who is not afraid to take risks, go where few have gone before, and truly innovate, all while putting people first. Status quo is not her forte. She’s a highly effective and contagious thought leader and change agent, who is adept at designing, planning and managing unique marketing strategies anchored in innovation and analysis. Maggie is also known for driving real results while keenly balancing a focus on revenue as well as the voice of the customer. And she says the two can peacefully co-exist. “I don’t believe in business as usual,” Maggie says. “Let’s shake things up. Let’s be disruptors, change champions, beloved brands and upstream swimmers. Let’s think, advocate for and BE different.”
Research for Delight: Empathy & VulnerabilityFull Bio »
Tom Bennett Connective DX
As an experience strategist at Connective DX, Tom Bennett drives customer experience for clients, including business focus and strategy, experience visioning, and digital roadmapping. Tom acts as a change agent by building relationships with business, technology and product stakeholders to understand and forge alignment around business needs and customer insights as well as the competitive landscape. A master facilitator, Tom brings an intuitive understanding of human behavior and organizational culture to guide collaborative activities, masterfully eliciting and making sense of big ideas.
Designing for Difficult Experiences: Showing Compassion in Sensitive SituationsFull Bio »
Jasmine Probst Facebook
Jasmine Probst is a content strategist at Facebook, who describes herself as a “natural dot-connector who thinks in narrative form.” Jasmine works on products related to life’s big moments—from birthdays to the passing of a loved one—as well as multiple Facebook Creative Labs apps. She not only brings empathy to designing digital experiences, but also a human touch to business collaboration. “I happily collaborate with other strategic and creative minds to make products that people enjoy,” she says. “I remain mindful of the big picture while weaving together the details.” Prior to her adventure in Silicon Valley, Jasmine was an independent consultant focused on high-end real estate and lifestyle branding.
Bringing Play Beyond Toys & GamesFull Bio »
Michelle Lee IDEO
Michelle Lee leads the Digital Kids Team, an integrated team of researchers, designers, and developers bringing engaging, interactive and playful digital experiences to market. Their work includes beloved children’s apps Balloonimals and Monster Moves as well as partnering with respected brands like Sesame Workshop, Fisher-Price and Leapfrog to co-create favorite apps such as the top-ranking Elmo Calls. With a strong belief that playful elements should not be reserved only for toys and apps, Michelle also enjoys contributing to IDEO consulting projects, applying play to the broader context of our daily experiences.
Throughout her career, Michelle has been driven by a desire to bring thoughtful solutions to fruition through human-centered design. Designing toys at VTech and University Games fueled her passion for play, while lead product roles at thredUP and ShopWell – a health and nutrition IDEO spinout – ignited her spirit of entrepreneurship. Her IDEO tenure includes design research and product design roles, influencing products and services across food and beverage, consumer products, education, entertainment and retail. Michelle holds a BS in Mechanical Engineering and an MS in the Joint Program for Design from Stanford University, where she’s also served as an instructor.
Jessie Shternshus The Improv Effect
Jessie Shternshus is the owner and founder of The Improv Effect in 2007. Her goal was to help businesses reach their full potential by means of interpersonal-communication
skills training. Throughout the years, Jessie has become a key player in internal culture transformations for global companies such as Skype, Groupon, Netflix, Johnson & Johnson, Getty Images, CapitalOne, Crayola and many more.
Utilizing an array of experiential techniques, she leads teams and organizations in their endeavors to achieve teamwork, creative problem solving tools, presentation skills, and product development ideation sessions. Jessie is also the co-author of CTRL SHIFT.
Rob Anderson Target
Rob Anderson has been fascinated by the challenges of delivering digital experiences that simplify customers lives for nearly two decades, beginning his career as a developer and eventually moving into Product Management. For the past two and a half years, Rob has worked to mature the Product model at Target Corporation, focusing on Target.com’s mobile and desktop experience. Before Target, Rob worked in Product Management at Hayneedle and implemented e-commerce platforms with many multi-channel retailers while at Micros-Retail
Maya Page Target
Maya Page directs UX at Target, guiding products such as Registry, Kids’ Wish List, and the Target App. Maya is an expert in design thinking and innovation. Previously, Maya was at Adidas, IDEO, and Stanford’s design program. She loves speaking with real people directly in order to transform their needs into useful products and services.
Denise Jacobs The Creative Dose
Denise Jacobs is a Speaker + Author + Creativity Evangelist who keynotes conferences and consults with tech companies worldwide. As the Founder + CEO of The Creative Dose, she teaches game-changing techniques for busting through creative blocks, cultivating collaboration, and up-leveling creative productivity. She leads workshops and trainings that unlock creativity in individuals, teams, and workplaces. A web and tech industry veteran, Denise is the author of the upcoming book Banish Your Inner Critic (available January 2017), The CSS Detective Guide and co-author of the Smashing Book #3 1/3 and Interact with Web Standards. She is also the founder of Rawk The Web and the Head Instigator of The Creativity (R)Evolution.
EmceeFull Bio »
Dave Wieneke Connective DX
Dave Wieneke is a digital strategist at Connective DX. He helps brands crack the code for being more accessible and influential via digital channels. He heads the Connective DX Digital Strategy practice and is a faculty member at Northeastern University and Rutgers University, where he teaches graduate courses in digital business, social branding and mobile design.
Before agency life, Dave built and directed digital teams at Thomson Reuters, the Christian Science Monitor, and Sokolove Law. He also writes for eConsultancy and AdAge.
Mercy Corps: Stories from the FieldFull Bio »
Matt Streng Mercy Corps
Matt Streng brings more than 10 years of youth development experience to his current role as Mercy Corps’ Senior Youth Development Advisor. He started with Mercy Corps in South Sudan in 2006 and has since been a member of our Technical Support Unit. From 2008-2010, he had a temporary assignment as Grassroot Soccer’s Director of Programs in South Africa. In addition to supporting Mercy Corps’ Youth in Emergencies and Sport for Change programs. Matt supports Mercy Corps’ ongoing focus on youth development and has been increasingly focused on adolescent programming, particularly adolescent girls in Nepal, child soldiers in Colombia, and Syrian refugees.
Matt has a B.A. in International Relations from Dartmouth College and a Master in Public Health (MPH) from University of North Carolina, Chapel Hill.
Radical Collaboration in HealthcareFull Bio »
Matt Templeton Blue Cross Blue Shield of Massachusetts
Matt Templeton is an artist, designer and educator. His work has been exhibited internationally, received critical acclaim and is in various collections and publications.
He has worked as a designer with businesses of all shapes and sizes. He is currently working as Innovation Catalyst at Blue Cross Blue Shield of Massachusetts. He has also professed his faith in art and design at many different schools, including the School of the Museum of Fine Arts and RISD.
The thread through all of Matt’s work is human-centered design; creative confidence; and helping people work with more skillfulness, effectiveness and delight. In his free time Matt enjoys surfing the cold waters off of New England and making music with his daughter. He plays well with others and always cleans up after himself.
WeWork at Custom HouseFull Bio »
Dylan Boyd R/GA VenturesDylan Boyd is currently the Director, New Program Development of R/GA Ventures where he works with global brands to develop in house, partner and accelerator programs. R/GA is a global Digital Agency that creates early stage products, digital services and experiences. He recently led the growth and launches of the Techstars vertical accelerator programs like Sprint (Mobile Health), R/GA (Connected Devices/IoT), Barclays (FinTech), Nike (Digital Health and Sport), Disney (Entertainment and Content) and others.In his past lives he has built start up companies, global e-commerce initiatives, online business solutions for large corporations/major brands with integrated interactive content and strategy programs. He has been honored with creative and business awards, including three INC 500/5000 awards. Dylan is conditioned to growth. Dylan lives and works obsessively in Portland, Oregon, allowing him to focus on the fast-paced world of early growth start up development while still always being connected to life there and abroad. He enjoys spending time with his wife, two sons and friends.
Ziba DesignFull Bio »
Paul O’Connor Ziba Design
Paul O’Connor is a strategist of brands, people and design, steering the craft of creative direction and spearheading business development efforts at Ziba. With a background in hands-on industrial design and more than 15 years’ experience as a visualizer and storyteller, Paul ensures comprehensiveness across the studio’s work, balancing creativity, logic, technical detail and narrative. He weighs organizational cultures, competitive landscapes and industry biases in the light of consumer insights and practical know-how, tackling tough questions and leading innovation-oriented projects with each of Ziba’s business groups.
Most recently, Paul worked with Heinz to evolve one of the world’s most iconic packages. Past clients of note include Intel, TDK, Sony, Konica, REI, Best Buy, Toshiba, Nike, Sirius XM, and Procter & Gamble.
Paul holds a BA in Industrial Design with honors from the University of Illinois at Champaign–Urbana and spent a year abroad at the University of Northumbria, Newcastle, England. His writing has been published in Fast Company, and he frequently lectures on design and strategy.
Early bird tickets on sale through July 31—buy now and save!
$799 (until July 31)
- Full two-day pass
- Social activities
- Field trip program
$699 per person (until July 31)
- Register 4 or more people at once and save
- All the benefits of the conference pass
- Learn and grow with your team
$1199 (until July 31)
- Day-long workshops with industry leaders
- Choose one of three topics:
- Healthcare Innovation
- Creativity & Collaboration
- Digital Experience Strategy
About the event
Delight brings together more than 400 business, design and technology professionals who are passionate about bringing exceptional experiences to life. The event fosters an intimate forum that introduces big ideas, encourages interactive discussions, and builds lasting connections. As we celebrate our fifth anniversary in 2016, we have some fun surprises and one-of-a-kind experiences in store—we can’t wait to share them with you!
Subscribe to our bi-weekly Delight Digest for exclusive conference updates and stay connected year-round. Interested in becoming a Delight 2016 Partner? Learn more about our partnership opportunities. Or, email firstname.lastname@example.org for more info.
Here’s an overview of what to expect at Delight, with details below.
Day 1: main event
Delight kicks off in the Portland Art Museum’s Grand Ballroom with a lively mix of keynote and shorter, high-impact presentations focused on core themes of innovation, design thinking and digital disruption.
Day 2: main event
Visit some of Portland’s most interesting and innovative organizations for an experience that is part field trip, part workshop. Then, return to the museum for lunch and more great speakers.
Day 3: optional intensives*
Put new inspiration and insight to work right away by adding a day-long workshop to your package. Choose one of three optional intensives and dig into practical details for driving sustainable digital success.
* Intensive workshops are not included in the main conference pass.
Sunday, September 25
|2:00 – 4:00 pm||
|5:00 – 7:00 pm||
Monday, Sept. 26
|8:00 – 9:00 am||
Registration, networking & breakfast Portland Art Museum, Fields Sunken Ballroom
|9:00 – 9:15 am||
Opening remarks Portland Art Museum, Kridel Grand Ballroom
|9:15 – 9:55 am||
|9:55 – 10:15 am||
|10:15 – 10:45 am||
|10:45 – 11:10 am||
|11:10 - 11:30 am||
|11:30 - 12:00 pm||
|12:00 – 1:00 pm||
|1:00 - 1:50 pm||
|2:00 - 2:30 pm||
|2:30 – 3:00 pm||
|3:00 - 3:30 pm||
|3:30 – 4:00 pm||
|5:30 – 9:00 pm||
Tuesday, Sept. 27
|8:30 – 9:00 am||
|9:00 – 9:30 am||
Hit the trail for field trips
|9:30 – 11:45 am||
Offsite field trips Various locations
Choose your field trip when you register for Delight.
|11:45 – 1:15 pm||
|1:30 – 2:00 pm||
|2:10 – 2:30 pm||
|2:30 – 3:00 pm||
|3:15 – 3:35 pm||
|3:35 – 4:30 pm||
|4:45 – 5:15 pm||
Conference close Portland Art Museum, Kridel Grand Ballroom
Wednesday, Sept. 28 (optional)
|9:00 am – 4:00 pm||
Optional full day intensives The Nines
Spend a full day with industry experts in a single focus area. All intensives include lunch with a view at the rooftop Departure Restaurant.
The Delight Conference could not happen without the support of our event partners. From awesome keynotes and community field trips to parties and fun extras, our partnership opportunities offer a chance to connect with the Delight community through unique and memorable experiences. Interested in joining the movement? Download our partnership packet. Or, email email@example.com for more information.