Wielding the Axe for Customer Experience

Kicking off our 8th annual Delight event with a bang, digital strategist Dave Wieneke took the stage to give a truly unique keynote.

Axe in-hand, Dave set the stage on why Delight matters – and what it takes to create meaningful connections with customers in the digital age.

Check out Dave’s keynote for examples and insights that are driving the customer experience movement forward.

 

About Dave Wieneke

Dave Wieneke is a digital strategist. He helps brands crack the code for being more accessible and influential via digital channels.

He heads the Connective DX Digital Strategy practice, and is a faculty member at Northeastern University and Rutgers University, where he teaches graduate courses in digital business, social branding and mobile design.

Before agency life, Dave built and directed digital teams at Thomson Reuters, the Christian Science Monitor, and Sokolove Law.

He writes for eConslutancy, and AdAge, and you can find him tweeting at @UsefulArts and blogging on the future of digital marketing at www.UsefulArts.us.